“Elton's thinking is first rate; he diagnoses issues at a strategic level, then comes up with creative but practical solutions that have a habit of working.”
An industry full of capable, practical people,
sat behind the curve.
I am an AI strategist and an AI speaker for the glazing industry — I build platforms, write columns, and talk about how AI, automation and systems thinking are reshaping the trade, without losing what makes it work.

- Building
- The Glazing Hub — an interconnected platform for glazing software applications.
- Arguing for
- Human first AI. This is a tool for us, not the end of us.
- Changing my mind about
- How to build the future eco-system for glazing sector applications regardless of vendor.
Everything starts with people. AI is leverage, not the goal. Pointed well it creates clarity. Pointed badly it scales the noise. Systems are the scaffolding that makes the people-first bit stick.
- 01
Process before product.
If the workflow is broken, software won’t fix it. It will just automate the mess at higher resolution.
- 02
AI is leverage, not strategy.
It compounds whatever you point it at. Point it at clarity and it scales clarity. Point it at noise and it scales noise.
- 03
Industry insiders win the next decade.
The people who already understand the trade beat the people parachuting in with a generic toolkit. Domain × technology, in that order.
- 04
Small bets, fast feedback.
I’d rather ship one ugly thing this month and learn, than design the perfect thing and pitch it next year.
- 05
Modernise without breaking what works.
Most legacy systems are load-bearing. The job is to upgrade around them, not blow them up on day one.
- 1997In digital marketing since
- Before Google. Before platforms. The hard lessons came early.
- £M+Platforms built
- Business Pilot · GlazingBot · DocChecker · SurveyPal — all live, all earning.
- 10+ yrsInside the glazing sector
- Operating from within since 2016 — not consulting from outside.
Six tools.
One industry.
Each platform solves a real problem inside a real glazing business. They wrap around the industry — operations, intelligence, customer flow, brand. Click through to explore each.
Positions, dated.
Numbered, dated takes on AI, automation and the systems behind a modern industrial business. They will go out of date — that’s the point. The version stamp tells you when I last held the line.
As models handle more of the routine work, the scarce thing stops being output and starts being trust, judgement, and presence. Customers and colleagues notice when something feels generic or anonymous — and they gravitate to people and businesses that feel real. The organisations that win won’t be the most automated; they’ll be the ones that use AI to create space for better human moments, not to eliminate them.
Book me
to speak.
Keynotes, panels and workshops on AI, automation, and what it actually takes to modernise an industry. No vendor pitch. No hype. Just signal.
Glazing SummitIndustry keynote, multiple years
FIT ShowFeatured speaker on AI & automation
NGA (GFAB)North American glazing conference
BBCPanellist on technology & business
Institute of DirectorsSpeaker on systems thinking
Voices from the room.
Recommendations carried over from LinkedIn — straight from people who’ve sat in the audience, in the boardroom, or on the other side of a difficult project.
Columns &
analysis.
Glass TimesMonthly column on AI & systems
Total InstallerMonthly column on the use of AI for Glazing Installers
Glass and Glazing ProductsMonthly column on AI for the Glazing Sector
Let’s talk.
Penn Street, Amersham
Buckinghamshire HP7 0PX